Links and Resources
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Your feedback, concerns, and complaints are important to us.
To report an urgent complaint, you can do so by calling the Long-Term Care Facility Support Action Line, available 7 days a week from 8:30am – 7:00 pm at 1-866-434-0144.
For non-urgent complaints, please visit the Ministry of Long-Term Care website by clicking here.
Reporting A Complaint
Irena Dounets, Executive Director
416-243-7653 ext. 0874 | [email protected]
Halya Lyznyk, Director of Nursing
416-243-7653 ext 0837 | [email protected]
Faith Arcenio, Infection Prevention and Control Practitioner
416-243-7653 ext 0879 | [email protected]